5 Berth Family 5 Hightop without S/T - Manual (Camperman)

The Family 5 is perfect for families and groups travelling on a tight budget. The Family 5 includes a double bed and a single bed inside the campervan. We also provide a 2-man tent (mattresses also provided) with customers travelling with 4 passengers. The Family 5 model is perfect for a family travelling with a child as this model includes 1 anchor point (forward facing only) in the front seat.

Specification General Inclusion Dimension Other
Age: 2006 - 2008 model 5 Seat belts Vehicle Dimensions: Fire extinguisher
Toyota high top Sleeps: 5 Length: 5.0m Storage area under benches 
2.4L Unleaded petrol 2 Burner Gas Stove Width: 1.7m 1 Baby or Booster seat
4 Cylinder engine Air Conditioned cabin Height: 2.6m  
5 Speed Manual Microwave Interior Height: 1.90m  
60L Fuel tank capacity 55L Fridge    
13L per 100Km Fuel consumption (approx) Cigarette invertor (charging phone) Bed Dimensions:  
12V/240V lighting AM/FM Radio 1 Double Bed: 1.9 x 1.55m  
240V power sockets CD player & AUX connection 1 rooftop bed: 1.85 x 1.38m (Upto 90kg)  
Dual battery system 20L Water tank The 2 man tent (mattress included) is included-  
  Kitchen Equipments if only 4 passengers are travelling  
  Bedding Equipments    

*Please be advised: Make, model and layout cannot be guaranteed.

Rates Include

Included in the rental: ● All-inclusive prices ● Unlimited Kilometres ● Comprehensive Insurance ● Reduced Excess of only $500 ● 24-hour roadside assistance ● Fridge, gas stove & Sink ● Free Linen and cooking equipment ● Free Toll Roads The Camperman Australia Travel Pack includes: Maps Campground guide Camp site discounts Towels, Sheets, Sleeping bags, Pillows, Tea towels, Linen Can Opener, Carving Fork, Egg Lifter, Ladle, Cutting Board, Tongs, Forks, Knives, Spoons, Teaspoons, Cereal Bowls, Cups, Glasses, Side Plates, Dinner plates, Micro Dishes, Saucepans, Frying Pan, Kettle, clothes hangers, pegs, washing line, bucket.

Insurances + Extras

INSURANCE: All CAMPERMAN vehicles have Compulsory Third Party insurance cover. CTP is mandatory in all States and Territories and provides compensation for bodily injuries caused by vehicles. It does not provide cover for any damage to the vehicle.

All CAMPERMAN vehicles have Comprehensive Insurance cover, this covers damage to the vehicle, theft of the vehicle, collision, malicious damage and weather damage.

The HIRER is liable for the cost of damage to the vehicle or third party property damage up to the amount of the SECURITY DEPOSIT/BOND held unless classified as a SINGLE VEHICLE ACCIDENT or the contact has been breached.

SECURITY DEPOSIT/BOND: A deposit of $500.00 will be taken at the point of pick-up for all drivers 18 years and over. This payment will be held as a bond for all accidents, damage, cleaning fees and administration charges for traffic violations. If the HIRER has multiple accidents during the hire, then a new SECURITY DEPOSIT/BOND will be required after each accident.

For security purposes, only a credit card or debit card with credit functions can be used to provide a security deposit. The credit card holder must be present and able to sign for the security deposit upon vehicle collection. The credit card holder is jointly and severally liable for all damage to the rental vehicle.

SECURITY DEPOSIT/BOND RETURN: The Security deposit is fully refundable when the vehicle is returned to the correct location in a clean and undamaged condition. The security deposit will be returned to your credit card within two weeks after the completion of your rental.

However, if the terms of the Rental Contract are breached and the security deposit is insufficient to cover the damage then the HIRER will be liable for any extra cost. If the vehicle is returned with any damage, or has been involved in an accident, whether the fault of THE HIRER or not, the SECURITY DEPOSIT/BOND will be retained

by CAMPERMAN until the full cost of the damage is determined, or the claim has been settled by the Third Party’s Insurance Company.

The SECURITY DEPOSIT/BOND will then be returned to THE HIRER in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws and/or with Australian litigation. Please note that Third Party claims can take months or even years to resolve. CAMPERMAN cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, be they insured or not.

SINGLE VEHICLE ACCIDENT: Single Vehicle accidents are defined as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but THE HIRER cannot provide CAMPERMAN with the driver’s licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guide posts or animals, whether intentionally or not.

Collision with animals are a single vehicle accident, as too is overturning the vehicle, or any other damage done to the vehicle for any reason when no other vehicle is directly involved. A single vehicle accident carries an additional $250.00 SECURITY DEPOSIT/BOND to be charged against THE HIRER’s credit card at the time of the accident.

OVERHEAD DAMAGE OR UNDERCARRIAGE DAMAGE: this is not covered under insurance and the HIRER is liable for all costs in relation to damage and repairs both to the vehicle and third party claims including property.

TYRE/WINDSCREEN DAMAGE: Tyre damage, flat tyres or spiked tyres are at the cost of the hirer. Average tyre prices in Australia are $190.00, so please take care of the vehicle’s tyres. The renter will be responsible for tyre damage and windscreen damage up to $500.00.

GAS: The LPG gas bottle supplied is not supplied full on pick-up. A refill can be purchased from CAMPERMAN for $25.00 from the following depots locations – Cairns, Townsville, Sydney, Melbourne and Adelaide. The gas bottle can be returned empty at the end of the rental.

 

Terms and Conditionas / Rental Agreement

T&Cs for Motorhome Rentals 2021 -2022

Valid Pickup Dates From : 01 April 2021 to 31 March 2022.

FAQS

What is included in a Camperman Travel Pack?
Campervan Travel Pack includes:
Towels, Sheets, Sleeping bags, Pillows, Tea towels, Linen
Crockery, Cutlery, Cooking utensils
Maps, camping ground guides and special camp discount
 
Can I hire extra items?
Optional Items:
GPS: $9.00 per day or $90.00 per campervan rental.
Heater Hire: $50.00 per campervan rental.
Tyre & Windscreen Cover: $100.00 flat rate for the rental. $0 excess for Tyre & Windscreen
Babyseat: $50.00 per campervan rental.
Booster: $50.00 per campervan rental.
Outdoor Chair: $10.00 per campervan rental.
Outdoor Table: $20.00 per campervan rental.
 
What is the cost of a taxi to the depot from the city or airport?
Cairns:
440 Sheridan Street, Cairns
Airport is approx. $10.00
Cairns city is approx. $15.00
 
Townsville
14 Langton Street, Garbutt
Airport is approx. $10.00
Townsville city is approx. $20.00
 
Brisbane
20 Noble Avenue, Northgate
Airport is approx. $20.00
Brisbane City is approx. $40.00
 
Gold Coast
2/57-61 Ourimbah Road, Tweed Heads
Airport is approx. $10.00
Gold Coast City is approx. $50.00
 
Sydney
23-25 Erskine Road, Caringbah
Airport is approx. $35.00
Sydney City is approx. $55.00
 
Melbourne
273 Elizabeth Street, Coburg
Airport is approx. $50.00
Melbourne City is approx. $25.00
 
Adelaide
127 Richmond Road, Richmond
Airport is approx. $15.00
Adelaide City is approx. $15.00
 
Airlie Beach
342 Shute Harbour Road, Airlie Beach
Airport is approx. $85.00 (there is a shuttle bus which is $10 and runs all day)
Airlie Beach City approx. $5.00
 
What about fuel and gas?
Gas
The gas bottle supplied is to be refilled by the HIRER as and when required. Camperman Australia does not Supply this full on pick-up.
 
The fuel
The fuel (Petrol) tanks are to be refilled by the HIRER as and when required. CAMPERMAN will not be held responsible for any representation as to fuel economy for individual vehicles. Fuel economy is dependent upon a number of varying factors, including how the vehicle is driven, weather conditions and the maintenance of correct tyre pressures.
 
What about Vehicle Protection?
Please view our page ALL INCLUSIVE FULL COMPREHENSIVE CAMPERVAN INSURANCE
 
What about Excess Option?
Please view our page ALL INCLUSIVE FULL COMPREHENSIVE CAMPERVAN INSURANCE
 
What about early Drop Off?
Early Drop Off
There will be no refund for early termination of a rental or Hire Agreement. If a vehicle is left at any place other than our depots, pick-up fees will be charged at AUD$75.00 per hour for the retrieval of the vehicle.
 
What about Cancellation?
Cancellation fees apply as follows:
If cancelled over 30 days prior to pick-up date: AUD$200 (Deposits up to AUD$200 are non-refundable).
If cancelled within 7-29 days of pick-up date: 50% of the full rental charges.
If cancelled 1-6 days prior to pick-up date: 75% of full rental charges.
If cancelled on the day of pick-up or no show: No refund available.
No commission will be paid on cancellation fees.
 
Is there a helpline?
24 Hour Helpline
CAMPERMAN Head Office offers a 7-day-a-week Australia-wide help and information service. Please call TOLL FREE on 1800 216 223 for on-road service. Any problems associated with the vehicle, including equipment failure, must be reported to CAMPERMAN as soon as possible and within 24 hours in order to give CAMPERMAN the opportunity to rectify the problem during the rental period. Failure to do so will compromise any claims for compensation. We do not accept liability for any claims submitted after this period.
 
What age do you have to be to rent?
Minimum Age / Maximum Age
We will rent to any licence holder aged 19 and older. Please note that if the vehicle is going to be driven by anyone aged 19, 20 and 21 a higher insurance excess of $2500 applies. For renters of all other ages, the excess deposit is $500.
 
I don't have a credit card, can I still rent a campervan?
No Credit Card
An Insurance excess credit card swipe of AU$500.00 ($2500 for drivers 21 and under) will be taken at the point of Pick-up. This payment will be processed and held as bond. If you do not have a valid credit card, and wish to pay in cash, you must complete a Cash Deposit Application form PRIOR to the collection date. The form is available from CAMPERMAN head office or via download from the Camperman Australia website.
 
What type of licence do I need?
Drivers Licence
All you need to drive your Campervan is a full (non-probationary) resident country driver’s licence. If your licence is not in an English format, we also need to see a valid International Drivers licence.
 
Is there a minimum Rental Duration?
Minimum Rental Period
The minimum rental period for all CAMPERMAN vehicles is 10 days. You are able to take the vehicle for less than 10 days however the total cost will remain the same as a 10 Day Hire.
 
Do you have One Way Rentals available?
One Way Rentals
There is a one way pick up or drop off fee of $250.00 for all pick up and drop offs at Airlie Beach, Townsville and Adelaide. A $150 fee applies to all pick ups and drop offs to our Gold Coast Depot. There is no extra charge for One-Way rentals from or to Cairns, Brisbane, Sydney or Melbourne.
 
Can I pick up or drop off my Campervan at the Airport?
All of Our Depots are located within a close proximity to the airport. Taxis and public transport services are available. Airport pick-up is available from our Cairns Depot only. Call 1800 216 223 on arrival.
 
What time can I pick-up my Campervan?
VEHICLE pick-up times are between the hours of 10.00am and 3.00pm weekdays or between 8:30am and 11:00am Saturdays. For Saturday pick-ups, please arrive at least an hour prior to the depot closing time (closing time is 12:00pm).
Vehicle drop off times are between the hours of 8.00am and 3.00pm Monday to Friday. Saturday drop-offs are between the hours of 8.00am to 11.00am.
Sunday vehicle pick-up and drop-off is by prior arrangement only.
 
AFTER HOURS Pick-ups can be made by prior written arrangement only with Head Office in Cairns. Please phone 1800 216 223 for prior written arrangements. You will need an email from Head Office in Cairns to show the depot of pick up the arrangement you have made.
 
The cost of After Hours, Sunday or Public Holiday pick-ups is $80.00.
 
Camperman Australia is not open on Public Holidays, Christmas Day, Boxing Day, New Years Day, Good Friday to Easter Monday (or public holidays declared for those days).
 
RESERVATIONS: Monday to Sunday: 8:00am to 8:00pm. 

Depot Info

1.Adelaide
192 Onkaparinga Valley Rd, Woodside SA 5244

2.Airlie Beach 
Located at Fun Rentals
342 Shute Harbour Road
Airlie Beach, QLD 4802

3.Brisbane 
20 Noble Avenue
Northgate QLD 4013
Office hours- Monday to Friday, 9.00am – 2.30pm 
Saturday, 9.00am – 11.00pm       
Sunday, CLOSED
After hour pick-ups, $80.00

4.Cairns
440 Sheridan Street
Cairns, QLD
4870
AU

5.Gold Coast 
2/11 Northview St, Mermaid Waters , Queensland 4218 

Opening hours- Monday to Friday, 9am – 4pm
Saturday, 9am- 11pm
Sunday, CLOSED
After hour pick-ups, $80.00


6.Melbourne 
273 Elizabeth Street
Coburg, Melbourne, VIC
3058
AU

7.Sydney 
11 Erskine Rd, Caringbah
Sydney, NSW
2229
AU

8.Townsville 
14 Langton Street
Garbutt, Townsville, QLD
4814
AU