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4 Berth Cruiser - Jucy

New to fleet the Cruiser is a fully self-contained 4-berth campervan, which gives you the freedom to explore Australia with everything you need for your road trip.

A well-equipped kitchen means you can create great camper meals with ease, and our comfy double beds, spacious swivel chairs, shower and toilet make it a great choice for families or a group of friends.

With cruise control, parking sensors, rear reversing camera, ABS and collision warning the Cruiser is easy to drive and child seats can be fitted for young children.

Specification  General Inclusion Dimension Other
Fiat Ducato 4 Seatbelts Vehicle Dimension:  Luggage - 3 Large, 4 small
Vehicle year: 2023 4 Sleeps Length: 6.30m - 6.40m Minimum driver age : 18+ years
Vehicle custom interior fit-out: 2023  Air conditioning - Driver's cabin Width: 2.10m Fly screens
2.2L Turbo Heating - Driver's cabin Exterior height: 2.70m Internal walk through
Diesel 80L compressor fridge  Interior height: 1.90m Child or booster seats
90L Fuel tank LPG Gas bottle    
12v dual battery system 2 Burner gas coocker Bed Dimension:   
240v Mains campgroud hookup Sink with tap and drain Lower double bed: 1.74m x 1.25m   
ABS brakes 100L Fresh water tank Upper double bed: 1.84m x 1.32m  
  100L Waste water tank     
Solar panel Digital infotainment including Apple
CarPlay and Android Auto		    
Cruise control Interior 12v lighting    
ABS and collision warning USB port    
       
       
       
       
       
       
       
       
       
       
       

Rates Include

  Risk Taker
(With Excess AU $5000
bond preauthorised at pickup)		 Stress Free
(With Excess AU $0)		 Stress Free Plus
(With Excess AU $0)
Per day price AU $0 AU $45 per day AU $60 per day
Claims adminstration fee AU $75 $0 $0
24/7 breakdown assistance Yes Yes Yes
Windscreen & Tyre cover X Yes Yes
Front, back and side panel damage X Yes Yes
Single vehicle rollover damage X X Yes
Roof/rooftop pod and underbody damage X X Yes
GPS X X Yes
Table and Chairs X X Yes
Additional driver X X Yes
Baby seat / Booster (on request) X X Yes

*If using a debit card, a $300 security bond is required even with Stress Free & Stress Free Plus
The price for Stress Free and Stress Free PLUS cover max out at 50 days for both JUCY and Star RV even if the hire exceeds more than 50 days.

 
Name Price
Pre-Purchased Gas Bottle (After 01 April 2026) (i) AU $35.00 Per Rental
Heater/Fan AU $20.00 Per Rental
Camping Table AU $25.00 Per Rental
Snow chains AU $50.00 Per Rental
Camping Chairs AU $18.00 Per Rental
Booster seat (4 - 7 years) AU $40.00 Per Rental
Baby seat (6 month - 4 year) AU $40.00 Per Rental
Additional drivers AU $2.00 Per Day
GPS AU $10.00 Per Day
 

Terms and Conditions

T&Cs for Motorhome Rentals 2026 - 2027

Valid Pickup Dates From : 01 April 2026 to 31 March 2027.

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T&Cs for Motorhome Rentals 2025 - 2026

Valid Pickup Dates From : 01 April 2025 to 31 March 2026.

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DOES JUCY ACCEPT DIGITAL DRIVERS LICENCES?
JUCY accepts Digital Drivers Licences in the issuing states of NSW & SA for base-to-base hires only. This will only be accepted if we can verify the validity of the Digital Licence at these locations.

If you’re travelling interstate, you must present a valid physical (plastic) drivers’ licence.
 
We recommend all customers carry a copy of their physical licence in conjunction with their digital licence.
 
DRIVERS LICENSE REQUIREMENTS 
JUCY accepts drivers 18 years and over who hold:
 
A Full Driver Licence in English
An Australian Green P Plate (P2) Licence. Please check out our Terms & Conditions for more information, we do NOT accept Learners Licence or any probationary Licences, including a Red P Plate or a P1 Licence.
Please click on each state for the rules and regulations - NSW, VIC, QLD
If the licence is not in English, then you will need an International Driver Permit or an Australian Certified Translation of the home country Driver licence. Click here to get a quote to translate your licence.
 
For drivers between 18-20 an underage driver surcharge will apply for rentals on cars and will be quoted at the time of booking.
 
CAN I CHECK-IN ONLINE?
You sure can! Just click on our link here and if you need extra encouragement, check out our top 9 reasons why you should be checking in online.
 
WHERE CAN I CAMP IN AUSTRALIA?
There are some great options for staying in your JUCY camper in Australia. You can check out holiday park options on the Big4 site here to see where you can stay in your JUCY wheels.
 
Although freedom camping is possible in some parts of Australia we recommend you stay in a holiday park. Council laws prohibit free camping on the side of the road near towns and cities and it can be tricky without a lot of planning to know where the free sites are.
 
FREEDOM CAMPING IN AUSTRALIA?
Freedom Camping (i.e. camping in public places) is allowed in some parts of Australia. However, you will find that there are also large number of clean and well-equipped campgrounds situated in amazing locations around the country. If you do decide to Freedom Camp, you need to ensure that you are in a designated free camping zone otherwise you will receive a large fine. Council laws prohibit camping in and around towns and cities unless you are in holiday parks, you are only permitted to stay overnight in overnight rest areas, national park campgrounds (for a small fee) and other regulated designated campsites. You can also buy a 'Camps Australia' book which shows these along with road maps. Just remember to leave no trace of your visit when in campgrounds, throw your rubbish in bins provided or take it with you if there isn’t a bin.
 
WHAT IS THE MINIMUM HIRE PERIOD?
The minimum hire period changes depending on many factors, including, time of year, type of vehicle and customer demand level.
 
As you're going through the booking process, you may get a notification saying the minimum hire hasn't been met. This means you'll need to extend your trip or change your vehicle type.
 
DO YOU OFFER RELOCATION DEALS?
Yes, we sure do! Check out our current relocations here.
 
DO I HAVE TO PAY A DEPOSIT TO HIRE FROM JUCY?
When you hire your wheels from JUCY, you have two options.
 
Pay a 20% deposit at the time of booking to hold your wheels for the big trip and pay the rest on collection.
Pay in full at the time of booking, one less thing to worry about on collection and gets you on the road faster!

CAN I USE A DEBIT CARD TO HIRE MY JUCY WHEELS?
Yes! Please ensure you have enough funds (up to $5000 for Risk taker) on your card to cover any related excess pre-authorisations and charges. If you are on StressFree or Stress Free Plus, we will hold $300 as a security bond to cover any infringements or charges that may occur whilst on hire e.g. Tolls, speeding fines, cleaning fees, camping fines etc. All excess & security bonds are pre-authorised on the debit card at the time of pickup. For further information, please refer to our Terms & Conditions.
 
WHAT EXCESS REDUCTION COVER OPTIONS ARE AVAILABLE?
Our Excess Reduction covers you for all damage to the JUCY vehicle and Third-Party vehicles or property. However, like any cover, there are exclusions. To find out more about these exclusions, see section 11 of the Terms & Conditions.
 
If you choose to not have any excess reduction(Risk Taker), we will pre-authorize (hold) the full amount of the excess (up to $5000) as a bond on the day of pick up and this amount is auto-released between 48 hours to 7 days from the pre-authorization date from our end. However, it may take 7-30 days for the funds to show back up (depending on the bank/card provider).
 
If you have Stress Free or Stress Free Plus and use a Credit card for the booking, then you have no excess and no security bond. However, if you are using a Debit card, we will hold $300 as a security bond to cover any infringements and/or other charges (your vehicle excess will remain $0). This security bond will be pre-authorised on the debit card at the time of pickup.
 
You can select your Excess Reduction Cover option at the branch when you collect your JUCY wheels or contact us by phone (1800 150 850) or email (res@jucyworld.com)
 
WHEN WILL JUCY RELEASE / REFUND MY BOND?
Did we take (pre-authorize) a bond for your hire? If you haven't broken any JUCY T&Cs, please know that the bond we have held will automatically be released either 7 days after you've picked up or 48 hours after you've dropped off– whichever is the earliest.
 
You could notice it takes between 7 - 30 business days to show back up, which is all depending on your bank/card provider. Please note that once it's back safely in your bank it won't appear as a refund on your statement because it was only held as an authorisation. We appreciate your patience!
 
ARE THERE ADDITIONAL CHARGES IF I PAY BY CREDIT CARD?
Yes. A 2.2% fee applies for credit and debit cards.
 
WILL I BE CHARGED FOR THE KILOMETRES I DRIVE?
No! Just for you, your hire includes unlimited kilometres meaning you can go wherever the road takes you!
 
WHAT ADDITIONAL ITEMS DO YOU HAVE AVAILABLE FOR HIRE?
We have the following additional items available for hire:
 
GPS Satellite Navigation: $10/day
Camping chair: $18/hire
Camping Table: $25/hire
Roof Racks (only available from Melbourne Airport Branch & Sydney Airport Branch): $40/hire
Child and Baby Seats: $40/hire
AUX cord: $5/hire
Car charging adaptor: $5/hire
Please note, all items are subject to availability. Let us know at the earliest available opportunity if you need something.
 
DO YOU HAVE BABY CAR SEATS FOR HIRE?
Yes we do, take care of your precious cargo by hiring the following from JUCY:
Baby Seat - (6 months - 4 years / 9 - 18 kg / over 70cm) - rear & front facing
Booster Seat - (4 years - 7 years / 14 - 36 kg / up to 140cm) - front facing only
These can be requested at the time of reservation. Please note they are subject to availability.
 
JUCY are all about safety, but it is your responsibility to ensure the child restraint is installed correctly.
 
By law, all children up to 7 years of age must be secured in the correct child car restraint according to their size and age. A child may stop using a child restraint once they turn 7 years of age or if their seated shoulder height is above the top mark of the restraint or their eye level is above the back of the booster seat.
 
DO YOU ALLOW ONE-WAY HIRES?
JUCY allows customers the flexibility to pick up and drop off the JUCY cars and campervans at any of our 7 convenient locations across Australia. The applicable one-way fee for your chosen vehicle and direction will get added as you put together a quote on our website. Please note, all one-way hires must be approved by JUCY and are offered subject to availability.
 
ARE THERE ANY RESTRICTIONS ON WHERE I CAN TAKE MY CAR OR CAMPER?
We do not permit any vehicles on:
 
Any unsealed roads (being a road not sealed with hard material such as tar, bitumen or concrete).
Fire trails, beaches, sand, tracks, fields or paddocks are also not permitted. The only exception to this is reasonable use of access roads to recognised commercial campgrounds.
 
CAN I TAKE MY JUCY WHEELS TO KANGAROO ISLAND?
Yes! We love Kangaroo Island - such a cool part of the world! Unfortunately, we don't have a branch there just yet...
 
In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions.
 
DO YOU ALLOW YOUR CAMPERS AT FESTIVALS?
Yes! We love to see JUCY campas at festivals, show your JUCY festival love by hashtagging your snaps #JUCYworld!
 
HOW DO I MAKE CHANGES TO MY BOOKING?
To make changes to your booking, including extending the return date, you will need to contact us by phone or email (res@jucyworld.com). Please note that any changes are subject to availability and approval by JUCY. Rates may also be re-calculated at the time of the amendment.
 
HOW DO I ADD AN ADDITIONAL DRIVER?
Good thinking - adding an additional driver allows you more time to see the stunning Australian scenery.
 
Any additional drivers must be present at the branch upon collection of the vehicle or have approval from JUCY’s res team that the driver has been added. JUCY’s res team can add an additional driver once they’ve received a copy of the front and back of the driver’s licence and passport.
 
Additional drivers are $2 per day, per driver. We keep this low for you as an additional driver makes for safer driving. It's worth noting that as per our excess reduction rules, all drivers must be named on the agreement before driving to be covered.
 
DO YOU OFFER ROADSIDE ASSISTANCE?
Yes! We sure do. We offer 24 hour roadside assistance, call us on 1800 150 850 select option 2 and then option 2 for assistance.
 
All Mechanical breakdowns are covered by JUCY's relevant Roadside Assistance program and include the following;
Engine faults
Electrical faults
Cooling system
Vehicle recovery 
All Non-Mechanical breakdowns are subject to the relevant call out fees and are not covered by Stress Free Excess Reduction Cover, for example;
Out of fuel / incorrect fuelling of the vehicle
Wheels and tyres
Keys being lost, broken or locked inside the vehicle
Flat batteries
A breakdown as a result of damage caused in an accident, including salvage
 
WHAT ARE JUCY'S CANCELLATION FEES?
The ever-changing times don’t mean you are stuck with an ever-changing policy. In fact, for booking direct, you’ve secured our "Book with Confidence" Cancellation Policy.
 
Please submit your cancellation request here. 
Bookings made on and after 1 April 2023:
If the booking is cancelled 22 days (or more) before the pickup date, then you will receive a full refund of the deposit, or any amount paid (not including any credit card administration fee).
If the booking is cancelled between 1 – 21 days before the pickup date, 20% of the booking value is chargeable as a cancellation fee and the remainder of hire fees (if paid) will be refunded less any credit card fees.
If the booking is cancelled within 24 hours of departure or the hirer does not collect the vehicle from the JUCY branch, then 100% of the booking value is chargeable.
If you change the pick-up date within the cancellation time frames in (i) and (ii) above and then you cancel the amended booking; original cancellation fee will apply.
If your booking was made via a travel agent, please contact them directly to discuss your options.
 
*If any Future Credit is applied: Credit must be used for travel within one year from the original pickup date, in the same country and must be booked under the same name as the original booking. New bookings/changes are subject to availability, new daily rate and booking conditions at the time of booking apply. Credit is non-transferable and new booking must be under the main hirer's name.
 
DO YOUR VEHICLES HAVE USB INPUT?
Crib+: Yes
Crib: Yes
Condo: Yes, in rear
Compass: Yes
 
WHAT VEHICLES CAN ROOF RACKS BE FITTED TO?
Most of our JUCY wheels can have roof racks fitted (subject to availability), except for the following: Crib+, Condo & Compass.
 
Roof racks should not be used to store any luggage, at any time - we'd hate for you to lose your socks on the highway!
 
DO YOU HAVE BIKE RACKS?
Unfortunately, we do not have bike racks available on our vehicles.
 
You are welcome to bring your own bike rack, however any damage caused by this to our vehicle, is not covered under our excess reduction cover.
 
AM I ALLOWED PETS IN MY VEHICLE?
We love animals and are trailling dog-friendly camper options.
Service animals, such as guide dogs and also pet dogs are allowed in all of our campers. Please let us know if you will be accompanied by a dog fur-baby when making your booking. The fee to add your dog in the camper is $299!
 
Some points to note:
If your dog causes any damage to the camper because of negligence, it will be your responsibility, and it won't get covered under a liability reduction option.
We kindly ask that all your furry friends are treated for fleas before coming aboard.
While searching for campsites throughout your trip, ensure the campgrounds are pet friendly.
Throughout your road trip, your dog must be properly restrained while travelling. Dogs are not allowed to move inside the driver's cabin or inside the vehicle while driving as they can be distracting.
 
WHICH VEHICLE CONNECTS TO 240V CAMPSITE POWER?
Need to power up? Our Condo has the option of a 240v mains campground hook up as well as a domestic dual 12v battery.
The Crib, Crib Plus, and Condo all have domestic dual 12v battery systems.
 
We cannot guarantee just how long the domestic battery will last - all you need is another JUCY adventure on the road, to charge it up again.
 
WHAT DOES MY CAMPERVAN RENTAL INCLUDE?
Cutlery and dinnerware
Kitchen equipment and utensils
Linen, pillows and duvet
Bath towels and tea towel
Bucket and cleaning equipment
Roadside breakdown assistance
Unlimited kilometres

HOW DO I PAY FOR THE ROAD TOLL?
If you travel on a toll road and incur any tolls, JUCY will charge the credit card details on the booking. You will be charged the tolls incurred and a service fee of $3.45 per toll.
 
The hirer is prohibited from using their personal E-tag or Account for toll charges.
 
Why has JUCY charged me a $60 administration fee for an infringement?
Unfortunately, if infringements are incurred while you are in your JUCY wheels and these are not paid within the timeframe designated by the infringement authority, the issuing authority sends a notice to JUCY. We have to pass the notice onto a third-party to have the name on the notice changed from JUCY’s to yours. The third-party charges us an administration fee to process the change of name, we pass this onto you in addition to the fine amount.
 
WHAT IS THE UNPAID INFRINGEMENT PROCESS?
If you think you've incurred an infringement while you were out in your JUCY wheels, it's good to know our processes and any additional costs associated with the fine.
 
When JUCY receives an unpaid infringement notice from the relevant authority, it must be changed from our name into yours as you were the person who had the vehicle on hire from us at the time the fine occurred. This name transfer involves a third party who charge us a fee to make the change. We pass this charge, $60, onto you in addition to the fine amount. Following the name change, the infringement authority will then send out the unpaid infringement notice to the name and address held against the booking. This must be paid by the customer responsible.
 
Unfortunately, the infringement authority can take up to four months to process infringements. Once the infringement authority has processed the infringements, they are then sent to JUCY.
 
Should you wish to dispute the infringement fine, you must contact the authority that has issued the fine.
 
If you have already paid your infringement and have still been charged the $60 administration fee, then please send us a copy of your receipt to fines@jucyworld.com and our team will look into this further. Please note that you must have paid the infringement before JUCY received the notice.
 
WHEN SHOULD I USE SNOW CHAINS?
JUCY is all about safety and we recommend you always carry snow chains in the ski season.
 
It is a legal requirement that all vehicles travelling The Great Alpine Road and entering Mt. Hotham Alpine Resort (VIC) must carry Diamond Pattern chains at all times during the declared snow season and must be fitted where directed. In accordance with State Law the Hirer can be fined for not carrying and fitting chains as directed
 
The Hoys Mt Hotham Snow Chain Service can fit your JUCY chains for a fee. This Mobile Service is located in the designated roadside chain fitting bays between Harrietville and the Mt. Hotham Village
 
It's super important to take note of warning signs and fit your chains as required, to keep safe and prevent the police issuing you a fine.
 
WHERE ARE YOUR BRANCHES LOCATED?
JUCY currently has seven branches around Australia:
 
Adelaide Airport:25-27 Kinkaid Ave, North Plympton SA 5037
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Brisbane Airport:771 Kingsford Smith Dr, Eagle Farm QLD 4009
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Cairns:55 Dutton St, Portsmith QLD 4870
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Gold Coast Airport:71 - 77 Boyd Street, Tugun QLD 4224
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Hobart Airport:1 Hawkesford Road, Cambridge, Hobart, TAS 7170
Campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Melbourne Airport:1 Silicon Pl, Tullamarine VIC 3043
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.
Sydney Airport:286 Coward St, Mascot NSW 2020
Car and campervan hire, with a free shuttle to and from the airport within office hours. Please note, the last shuttle leaves 30 min prior to closing time.

HOW DO I USE JUCY AIRPORT SHUTTLE TRANSFERS?
Yes! We offer a free shuttle to and from the airport within office hours from the below branches. Please note, the last shuttle leaves 30 min prior to closing time.
 
Find your nearest JUCY shuttle pick up point using the links below, and once you're there, call the JUCY Shuttle free on (AU) 1800 150 850 or +64 9 374 4360
 
Instructions and directions for the shuttle transfer to your JUCY location:
Adelaide Airport
Brisbane Airport
Cairns
Gold Coast Airport
Hobart Airport
Melbourne Airport
Sydney Airport
 
IS THERE A PUBLIC HOLIDAY SURCHARGE?
Yes, if you are picking up/dropping off your JUCY wheels in Australia on any of the following days (or public holidays declared for these days), a $100 surcharge will be applicable.
 
National Public Holidays:
Monday, 1 January: New Year's Day
Friday, 26 January: Australia Day
Friday, 29 March: Good Friday 
Saturday, 30 March: Easter Saturday 
Sunday, 31 March: Easter Sunday 
Monday, 1 April: Easter Monday
Tuesday, 25 April: Anzac Day
Wednesday, 25 December: Christmas Day
Thursday, 26 December: Boxing Day
Other public holidays declared by the state and territory governments:
 
Australian Capital Territory
Monday, 11 March: Canberra Day
Monday, 27 May: Reconciliation Day
Monday, 10 June: Queen’s Birthday
Monday, 7 October: Labour Day

New South Wales
Monday, 10 June: King’s Birthday
Monday, 7 October: Labour Day

Northern Territory
Monday, 6 May: May Day
Monday, 10 June: Queen’s Birthday
Friday, 5 July*: Alice Springs Show Day 
Friday, 12 July*: Tennant Creek Show Day 
Friday, 19 July*: Katherine Show Day 
Friday, 26 July*: Darwin Show Day 
Monday, 5 August: Picnic Day
Friday, 16 August*: Borroloola Show Day 
*Regional observance only
 
Queensland
Monday, 6 May: Labour Day
Wednesday, 14 August*: Royal Queensland Show
Monday, 7 October: Queen’s Birthday
*Brisbane only
 
South Australia 
Monday, 11 March*: Adelaide Cup Day
Monday, 10 June: Queen's Birthday
Monday, 7 October: Labour Day
*Subject to proclamation
 
Tasmania
Wednesday, 10 January*: Devonport Cup
Monday, 12 February*: Royal Hobart Regatta
Wednesday, 28 February*: Launceston Cup
Tuesday, 5 March*: King Island Show
Monday, 11 March: Eight Hours Day
Tuesday, 2 April**: Easter Tuesday
Friday, 3 May*: AGFEST
Friday, 4 October*: Burnie Show
Thursday, 10 October*: Royal Launceston Show
Friday, 18 October*: Flinders Island Show
Thursday, 24 October*: Royal Hobart Show
Monday, 4 November*: Recreation Day
Friday, 29 November*: Devonport Show
*Regional observance only
**Restricted public holiday in Tasmania. Observed by some awards/agreements and the State Public Service
 
Victoria
Monday, 11 March: Labour Day
Monday, 10 June: King's Birthday
Tuesday, 5 November: Melbourne Cup Day
 
Western Australia
Monday, 4 March: Labour Day
Monday, 3 June: Western Australia Day
Monday, 23 September*: King's Birthday
*Regional areas in Western Australia may celebrate the King's Birthday Public Holiday on an alternative date
 
WHERE CAN I FIND THE JUCY TERMS & CONDITIONS?
If you’re hiring one of our cars or campervans you can see our full Terms & Conditions here.

Depot Info

Adelaide Airport:
ADDRESS - 25-27 Kinkaid Avenue, North Plympton, SA 5037
HOURS: Monday to Friday 8am-5pm & Saturday 9am-4pm
BRANCH CLOSED: Every Sunday, Christmas Day, Boxing Day, New Years Day

When Depot are open: Pick Up and Drop Off
FREE SHUTTLE
Note: Jucy branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.

Airport Pick Up
• After you have arrived at Adelaide Airport, cleared customs and collected your luggage, phone us on 1800 150 850 and select Option #1,  then #6 to request Jucy free shuttle transfer.

• Our JUCY shuttle bus will meet you at the shuttle bus collection point. To get there, walk out of the terminal and across the plaza to the left past the taxi rank, and wait by the red mail box.

Airport Drop Off
• Once you have dropped off your JUCY wheels at our Adelaide Airport branch, just jump on the next shuttle bus to the airport. Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

When Depot are closed: Pick Up and Drop Off After-hours
pick ups are temporarily unavailable.

RETURNING YOUR VEHICLE
1. Please park in a car park outside the JUCY branch.
2. Return the keys into the key return box located on the front of the building (outside right hand side roller door).
3. Vehicle must be returned clean and tidy as per your rental T&Cs.
4. Please ensure: – Vehicle is refuelled – All electrical items are turned off – All windows and sunroof are closed – All rubbish has been removed – Doors are closed and locked.

Cairns:
ADDRESS: 55 Dutton Street, Portsmith, QLD 4870
HOURS: Monday to Friday 9am - 4pm & Saturday/Sunday 9am - 2pm
BRANCH CLOSED: Christmas Day, Boxing Day, New Year’s Day

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE

Note: Jucy branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.

Airport Pick Up
• After you have arrived at Cairns Airport, cleared customs and collected your luggage, phone us on 1800 150 850 and select Option #1, then #5 to request Jucy free shuttle transfer.

• Domestic terminal: exit the terminal, follow the blue & green lines on the ground to the Courtesy Shuttle Bus Service area.
• International terminal: exit the terminal, turn left and follow signs to the Bus and Tour Group Pick Up area.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommends returning your vehicle at least 45 minutes before you need to be at the airport.

When Depot are closed: Pick Up and Drop Off
After-hours pick ups are temporarily unavailable.

TAXI
For a reliable taxi service, phone Cairns Taxis on 131 008
• To/from airport: approx. $20 (7.5km)
• To/from city: approx. $10 (2km)

RETURNING YOUR VEHICLE
1. Please park your vehicle on the roadside grass in front of the JUCY branch.
2. Return the keys into the key return box located on the front of the building.
3. Vehicle must be returned clean and tidy as per your rental T&Cs.
4. Please ensure:
– Vehicle is refuelled
– All electrical items are turned off
– All windows and sunroof are closed
– All rubbish has been removed
– Doors are closed and locked.

Hobart:
ADDRESS: 1 Hawkesford Rd, Cambridge, Hobart, TAS 7170
HOURS: 9:00am-4:00pm daily
BRANCH CLOSED: Christmas Day, New Year’s Day, Australia Day, Good Friday

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE
Airport Pick Up
• Collect your bags and call us on 1800 150 850. Select option #1, then #7 to request your free shuttle transfer. Exit the terminal and wait at the public pick-up area.
• If you see the JUCY or Star RV logo on a white van, you’ve found the right shuttle.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI

• To/from airport: approx. $15 (1.4km)
• To/from city: approx. $55 (17.5km)

When Depot are closed: Pick Up and Drop Off - After-hours services are not available from this location.

Perth:
ADDRESS: 65 Worrell Ave, High Wycombe, Perth, WA 6057
HOURS: 9:00am-4:00pm daily
BRANCH CLOSED: Christmas Day, New Year’s Day, Australia Day, Good Friday

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE

Airport Pick Up
• Collect your bags and call us on 1800 150 850. Select option #1, then #8 to request your free shuttle transfer. Exit the terminal and wait at the public pick-up area.
• If you see the JUCY or Star RV logo on a white van, you’ve found the right shuttle.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI
• To/from airport: approx. $15 (1.4km)
• To/from city: approx. $55 (17.5km)

When Depot are closed: Pick Up and Drop Off - After-hours services are not available from this location.

Darwin:
ADDRESS: 75 McMinn Street, Darwin, NT 0800
HOURS: Monday – Sunday 9am – 4pm
BRANCH CLOSED: Seasonal Closure from 1 December 2024

When depot are open: Pick Up and Drop Off

FREE SHUTTLE

Airport Pick Up
• Collect your bags and call us on 1800 150 850. Select option #1, then #9 to request your free shuttle transfer. Exit the terminal and wait at the public pick-up area.

• If you see the JUCY or Star RV logo on a white van, you’ve found the right shuttle.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI
• To/from airport: approx. $30 (10km)
• To/from city: approx 16 min walk (1km)
When Depot are closed: Pick Up and Drop Off After-hours services are not available from this location.

Brisbane Airport:
ADDRESS: 769 Kingsford Smith Dr, Eagle Farm QLD 4009
HOURS: Monday to Friday 8am-5pm, Saturday 8am-2pm & Sunday 9am-2pm
BRANCH CLOSED: Christmas Day

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE
Note: Our branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.

Airport Pick Up
• After you have arrived at Brisbane Airport, cleared customs and collected your luggage, phone us on 1800 150 850, select option #1, then #2 to book Jucy free shuttle transfer.
• Domestic terminal: exit the terminal, walk across the skywalk and go down travellator to B1/B2 on the ground floor. Wait here for the shuttle to collect you.
• International terminal: proceed to the left end of the arrivals hall, exit the terminal and follow the Coach Departure signs. Go down the ramp and follow the signs to the Bus and Coach area. Wait here for the shuttle to collect you.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI
For a reliable taxi service, phone Black & White Cabs on 133 222
• To/from airport: Approx. $25 (8.0km)
• To/from city: Approx. $30 (12.5km)

When Depot are closed: Pick Up and Drop Off - After-hours pick ups are temporarily unavailable.

RETURNING YOUR VEHICLE
1. Please park your vehicle along the green and purple fence to the left of the JUCY branch.
2. Return the keys into the key return box located on the front of the building in the right corner past the office windows.
3. Vehicle must be returned clean and tidy as per your rental T&Cs.
4. Please ensure:
– Vehicle is refuelled
– All electrical items are turned off
– All windows and sunroof are closed
– All rubbish has been removed
– Doors are closed and locked windows.

Gold Coast Airport:
ADDRESS: 71-77 Boyd Street, Tugun, QLD 4224
HOURS: Monday to Friday 8am-5pm, Saturday 9am-4pm & Sunday 9am-2pm
BRANCH CLOSED: Christmas Day, Boxing Day, New Year’s Day

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE
Note: Jucy branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.

Airport Pick Up
• Once you have arrived at Gold Coast Airport, collected your luggage, and cleared customs, please phone JUCY on 1800 150 850 & select option #1, then #3 to request Jucy free shuttle transfer.
• Exit the terminal, go left to the end of the terminal and wait at the shuttle collection area for the green JUCY shuttle bus.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI
For a reliable taxi service call Tweed Coolangatta Taxi on 133 422
• From Airport: please make your own way via Uber/ Taxi to the JUCY Gold Coast branch (approx. 5 mins/3.3 km).
• From Surfers Paradise: an uber/Taxi will cost approx. $50 (26km/33mins)
• From Coolangatta: an uber/Taxi will cost approx. $20 (5km/6mins)

When Depot are closed: Pick Up and Drop Off - After-hours pick ups are temporarily unavailable.

RETURNING YOUR VEHICLE
1. Please park your vehicle on the driveway to one side of the closed gate.
2. Return the keys into the key return box located on the fence near the gate
3. Vehicle must be returned clean and tidy as per your rental T&Cs.
4. Please ensure:
– Vehicle is refuelled
– All electrical items are turned off
– All windows and sunroof are closed
– All rubbish has been removed
 – Doors are closed and locked

Sydney:
ADDRESS: 286 Coward Street, Mascot, NSW 2020
HOURS: Monday to Friday 8am-5pm & Saturday 8am-2pm & Sunday 9am-2pm
BRANCH CLOSED: Christmas Day

When Depot are open: Pick Up and Drop Off

FREE SHUTTLE
Note: Jucy branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.

Airport Pick Up
• After you have arrived at Sydney Airport, cleared customs and collected your luggage, phone us on 1800 150 850 and select option #1, then #4 to request Jucy free shuttle transfer.
• Exit either the domestic or international terminal to the left and follow the green Priority Pick Up area signs (it’s about a four minute walk). Wait at the Priority Pick Up area for your JUCY shuttle to arrive.
• Please note last shuttle for car pick-ups is 30 mins before closing.

Airport Drop Off
After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.

TAXI
For a reliable taxi service, phone Taxi Combined on 133 300
• To/from airport: $15 – $20 (2km) approx.
• To/from city: $15 – $25 (10km) approx.

When Depot are closed: Pick Up and Drop Off - After-hours pick ups are temporarily unavailable.

RETURNING YOUR VEHICLE
1. Make your way to the JUCY Sydney Branch.
2. Park your vehicle in the carpark beside the office building.
3. Return the keys into the key return box located on the office building.
4. Vehicle must be returned clean and tidy as per T&Cs.
5. Please ensure:
– Vehicle is refuelled
– All electrical items are turned off
– All windows and sunroof are closed
– All rubbish has been removed
– Doors and closed and locked

Melbourne Airport
ADDRESS: 1 Silicon Place, Tullamarine, VIC 3043
HOURS: Monday to Friday 8am-6pm & Saturday 8am-2pm & Sunday 10am-2pm
BRANCH CLOSED: Christmas Day

When Depot are open: Pick Up and Drop Off
FREE SHUTTLE
Note: Jucy branch airport shuttle runs on demand during JUCY business hours, and the last shuttle leaves the airport 30 minutes before closing time.
Airport Pick Up
• After you have arrived at Melbourne Airport, cleared customs and collected your luggage, phone us on 1800 150 850 and select option #1, then #1 to request Jucy free shuttle transfer.
• Our JUCY shuttle bus will meet you at the Hotels and Off-Airport Buses collection point. To get there, cross either of the pedestrian crossings outside the main doors of terminals 1 or 3 and follow the signs.

Airport Drop Off
• After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch.
• Jucy recommend returning your vehicle at least 45 minutes before you need to be at the airport.
TAXI
• To/From City: Approx. $60 (20 km)

When Depot are closed: Pick Up and Drop Off -  After-hours services are not available from this location.

Important things to note
When Depot are open
• Last Pick-up & Drop-Off times: For cars is 30 minutes before closing time & campervans is 1 hour before closing time.
• Free shuttle transfer: Available at all locations except Melbourne City branch. Last shuttle to/from airport is always 30 minutes before closing time.

When Depot are closed
• Shuttle transfer: Jucy do not operate shuttle service outside of office hours, so you will need to make your own way to the branch.

Pick Up
• After-hours pick ups are temporarily unavailable.
• After-hours collections must be approved by JUCY in advance and are subject to availability and completion of paperwork by main hirer.
• JUCY will charge the customer’s credit card for the total amount/balance due for the hire, once the booking has been confirmed (credit card fees apply). JUCY will not charge the customer’s credit card if the booking has not been confirmed.
• The customer agrees to pay the after hours pick-up fee of $40.00.
• JUCY will provide the customer with the Rental Agreement and other after-hours documents (via email). The customer must sign the Rental Agreement and return it to the reservations team within 48 hours prior to pick up.

Drop Off
• After-hours Drop Offs must be approved by JUCY and are subject to availability
• The vehicle will be terminated when the branch opens the following morning
• Any damage caused to a vehicle returned afterhours will still be subject to hirers JUCY Rentals terms and conditions.
• Charges may be applicable should damage be found or failure to adhere to the vehicle returns policy.